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Privacy Policy

Your privacy matters to us

Effective Date: 05 Nov 2025 • Last Updated: 05 Nov 2025

Introduction

At CABBIEO, we are committed to protecting your personal data and privacy. This policy explains how we collect, use, share, and safeguard your information, along with your rights regarding that data.

  • Personal information: name, mobile number, and email address
  • Payment details: UPI, debit/credit card, or digital wallet information
  • Real-time location data: for ride matching, tracking, and navigation
  • User-generated content: ratings, reviews, feedback, and chat or call records
  • Technical data: device ID, IP address, and app usage patterns
  • Booking rides and processing payments
  • Ensuring rider and driver safety
  • Enhancing your app experience through recommendations and updates
  • Customer service, communication, and resolving disputes
  • Detecting fraud or violations of terms
  • We do not sell your personal data to third parties.
  • We may share data with trusted partners like payment gateways, SMS providers, and law enforcement, only when necessary.
  • All data sharing is governed by strict confidentiality agreements and legal obligations.
  • Your data is secured using encryption, secure servers, and access control technologies.
  • We take reasonable measures to prevent unauthorized access, loss, or misuse of data.
  • Users are responsible for protecting their login credentials (passwords, OTPs, etc.).
  • Request access to your data
  • Request correction or deletion of your data
  • Disable location tracking via app or device settings
  • To exercise your rights, contact: support@cabbieo.com
  • Location access is required to find and assign nearby drivers.
  • You can manage or disable location permissions anytime through your phone settings.
  • Without location access, certain app features may not function properly.
  • Our services are intended for users 18 years and above.
  • We do not knowingly collect data from minors.
  • If you believe a child has used the app, please contact us immediately.
  • We may update this Privacy Policy periodically.
  • Major changes will be communicated via app notifications or email.
  • Continued use of the service after an update indicates your acceptance of the new terms.

1.9 Contact Information

If you have any questions, concerns, or data-related requests, you may contact us at:

Customer Support

info@cabbieo.com

Driver Support

info@cabbieo.com

Phone

011-69652647

Have Questions?

Our team is here to help you understand how we protect your privacy and data.

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